AT&T has begun sending out bills and to iPhone customers and it is not pretty. To manipulate a quote from Star Wars, “I felt a great disturbance in the Force, as if millions of trees suddenly cried out in terror and were suddenly silenced”.
Checkout the video below from iJustine (tastyblogsnack.com). It shows her opening her 300-page AT&T bill. It had to come in a box rather than an envelope?! Come on.
The issue is, even though the iPhone data plan is unlimited, AT&T itemizes every bit (and byte) of data along with it’s associated charge. That means when you load a page in Safari, every graphic, image, video, sound, etc. is listed line by line in your bill. Now luckily, iPhone owners can opt-in to receive their bills electronically. If you have an iPhone you should set this up immediately. Do it now, don’t wait.
My big problem with this is that AT&T (and Apple) should know better. With an unlimited data plan it makes no sense at all to itemize charges like this. Let’s hope they hear the complaints coming from their customers and change this practice soon.